To provide the Service via the Site, it is necessary for us to collect and process certain personal information (“Data”), including some or all of the following: name, address, date of birth, gender, email addresses and/or mobile phone numbers, IP addresses, device and web-browser details, operating system details, your activities on the Site, your personal preferences relating to the Services, billing and financial information such as credit/debit card numbers and/or other information relevant to customer surveys or offers. You are responsible for ensuring that all personal information you provide to us is updated and correct at all times.
The Data will be stored together with any additional information you provide to us, and will be used to provide you with, and to improve, the Service. We may collect, store and process certain personal information to provide you with information and tools to allow you to use the Service, to perform marketing and research related activities, to supply other administrative services (e.g. setting up new accounts), to respond to enquiries and/or for other record-keeping purposes and to improve the Site and the Service. Additionally, from time to time we and/or our trusted partners may contact you with offers that may interest you or to inform you of other products and services. All Data is processed by us in accordance with applicable data protection legislation and we will keep your personal information only for as long as is necessary.
We may, from time to time, expand or reduce our business which may involve the transfer of certain divisions or assets of our company to other parties, and Data, where relevant, may be transferred to such third parties. Additionally, from time to time we may transfer Data for to locations outside the European Economic Area, some of which may have different data protection laws to the UK or the EU, or no data protection laws. In all such cases, we transmit such information only to entities that comply with this policy and applicable law.
We may use ‘cookies’ while you access the Site to avoid the need to re-enter details on different occasions. Cookies are also used to collect general usage and volume statistical information. We may use local “shared objects”, also known as “Flash” cookies. Examples of other reasons include:
- enabling us to recognise your device so that you don’t have to give the same information to us several times;
- recognising that you may already have given a username and/or password; and/or,
- measuring how you are using the Site, to make the Site easier to use and to ensure sufficient capacity for quick delivery.
Please note you have the right to request access to and rectification or erasure of Data or to object to or request the restriction of processing of your Data. If you do not want us to retain or use your Data in any way or at any time, you may withdraw your consent (i.e. “opt out”), by contacting us at [email protected].
If you have further questions about our privacy practices, please contact us by emailing [email protected].
Updated 30th May 2023